How KHG cut month-end close from 14 days to 3

Kowloon Hospitality Group runs fourteen restaurants across the city. Every month, each general manager produced a shoebox: supplier invoices, staff meal receipts, petty cash slips — some typed, some handwritten, some photographed at angles that defied geometry.

The finance team's month-end was a forensic exercise. Two people, fourteen days, plus a follow-up week of 'do you have the invoice for this?' phone calls. By the time the books closed, the numbers described a business that no longer existed.

The rollout was deliberately boring. One WhatsApp number, one instruction to every GM: photograph the invoice the moment it arrives. No training deck, no workshop. The AI files each receipt to the right restaurant's folder and flags anything unusual for review.

The first month, close took nine days — mostly spent verifying that yes, the data really was already there. The third month, it took three. The follow-up phone calls stopped entirely, not because the questions disappeared, but because the answers were filed before anyone thought to ask.

Their operations director puts it simply: 'Our GMs stopped being part-time accountants.' The finance team's verdict is even simpler: they got eleven days of every month back.